1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and RoxStart AI Logistics, Inc. ("RoxStart," "we," "us," or "our"), a company incorporated in the United States.
By accessing our website at roxstart.com, creating an account, or using any of our Services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.
These Terms govern your access to and use of roxstart.com (the "Website"), including any content, functionality and services offered through the website (the "Services"). If you do not agree to these Terms, you may not access or use our Services or Website.
2. Description of Services
RoxStart provides a suite of AI-powered logistics and compliance tools for freight brokers and carriers, including:
- RoxVault. An AI-powered carrier vetting and compliance platform that creates timestamped, evidence-grade vetting records for freight brokers.
- The RoxStart AI Platform. The integrated operating system that includes RoxVault, Carrier Profile, and additional modules as they become available.
The specific features and functionality available to you depend on your subscription plan. We reserve the right to modify, add, or remove features from the Services at any time, with reasonable notice to active subscribers.
3. Account Registration and Security
3.1 Account Creation
To access features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You may not create an account using a false identity or provide false information. It is a condition of your use of our Services that all the information you provide is correct, current, complete and honest.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials, including your password. You are responsible for all activity that occurs under your account. You agree to notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account. You agree to notify us immediately of any unauthorized access to or use of your user name and password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
3.3 One Account Per User
Each account is for a single user. You may not share your account credentials with others. If you need to provide access to multiple users within your organization, please contact us about multi-user or team plans.
4. Subscriptions and Payment
4.1 Subscription Plans
Access to certain Services requires a paid subscription. Current pricing is displayed on our website and may be updated from time to time. All prices are in US dollars unless otherwise stated.
4.2 Billing
By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis, monthly or annually, depending on your selected plan. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.
4.3 Free Trials
We may offer free trial periods for certain Services. At the end of a free trial, your account will automatically convert to a paid subscription unless you cancel before the trial period ends.
4.4 Cancellation
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You will continue to have access to the Services until the end of the period for which you have paid.
4.5 Refunds
All fees are non-refundable except as expressly stated in these Terms or as required by applicable law. If you believe you have been charged in error, please contact us within 30 days of the charge at [email protected].
4.6 Price Changes
We may change our subscription prices from time to time. We will provide at least 30 days advance notice of any price increase to active subscribers via email. Your continued use of the Services after the price change takes effect constitutes your acceptance of the new price.
5. Acceptable Use
5.1 Permitted Use
You may use our Services only for lawful purposes and in accordance with these Terms. You agree to use the Services in compliance with all applicable federal, state, and local laws and regulations, including those governing freight brokerage, carrier operations, and data privacy.
5.2 Prohibited Conduct
You agree not to:
- Use the Services to violate any applicable law or regulation.
- Use the Services to harass, threaten, or harm any individual or entity.
- Attempt to gain unauthorized access to any part of the Services or to any other systems or networks connected to the Services.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services.
- Use automated means (bots, scrapers, crawlers) to access the Services without our prior written consent.
- Use the Services to transmit malware, viruses, or other harmful code.
- Interfere with or disrupt the integrity or performance of the Services.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Use the Services to create a competing product or service.
- Share, resell, or sublicense access to the Services without our prior written consent.
- We have the right to disable any user name, password or other identifier, whether chosen by you or provided to us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Service.
5.3 Compliance Records
RoxVault is designed to assist you in creating and maintaining carrier vetting records. You are solely responsible for ensuring that your carrier vetting practices comply with all applicable laws and regulations, including those arising from court decisions such as Montgomery v. Caribe Transport II. RoxStart does not provide legal advice, and the use of RoxVault does not guarantee compliance with any specific legal standard or protection from any specific legal claim.
6. Intellectual Property
6.1 Our Intellectual Property
The Website and Services, including all software, algorithms, databases, interfaces, documentation, and content provided by RoxStart, are owned by RoxStart, its licensors or other providers of such material and are protected by United States and other copyright, trademark, patent, and other intellectual property laws. These Terms do not grant you any ownership rights in the Services.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes during the term of your subscription, subject to these Terms. You must not reproduce, distribute, modify, create derivative works of, public display, public perform, republish, download, store or transmit any of the material on our Website or work of our Services, except as further set forth in these Terms.
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of these Terms, your right to use the Website and the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. Any use of the Website or Services not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark or other laws.
6.2 Your Content
You retain ownership of all data, documents, and content that you upload, input, or create through the Services ("Your Content"). By using the Services, you grant RoxStart a limited license to access, process, and store Your Content solely to provide the Services to you.
You represent and warrant that you have all necessary rights to Your Content and that Your Content does not infringe the intellectual property rights or privacy rights of any third party.
6.3 Feedback
If you provide us with suggestions, ideas, or feedback about the Services ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use that Feedback for any purpose without compensation to you.
7. Data and Privacy
Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the collection and use of your information as described in our Privacy Policy.
7.1 Data Processing
For customers who are subject to data protection laws, such as CCPA, RoxStart acts as a service provider processing data on your behalf. We process your data only as directed by you and as necessary to provide the Services.
7.2 Carrier Data
When you use RoxVault to vet carriers, you are retrieving publicly available regulatory data. You are responsible for using this data in accordance with all applicable laws and for maintaining appropriate records as required by your legal obligations as a freight broker.
8. Confidentiality
Each party may have access to confidential information of the other party in connection with these Terms. Each party agrees to keep the other party's confidential information confidential and not to disclose it to third parties without prior written consent, except as required by law. This obligation does not apply to information that is publicly available, was already known to the receiving party, or was independently developed without reference to the confidential information.
9. Disclaimers
YOUR USE OF THE WEBSITE AND THE SERVICES IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ROXSTART DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
ROXSTART DOES NOT WARRANT THAT:
- THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
- ANY ERRORS OR DEFECTS WILL BE CORRECTED.
- THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
- THE RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.
ROXSTART DOES NOT PROVIDE LEGAL ADVICE. THE SERVICES, INCLUDING ROXVAULT, ARE TOOLS DESIGNED TO ASSIST YOU IN CREATING COMPLIANCE RECORDS. THEY DO NOT CONSTITUTE LEGAL ADVICE AND DO NOT GUARANTEE COMPLIANCE WITH ANY SPECIFIC LEGAL STANDARD OR PROTECTION FROM ANY SPECIFIC LEGAL CLAIM. YOU SHOULD CONSULT WITH A QUALIFIED ATTORNEY REGARDING YOUR SPECIFIC LEGAL OBLIGATIONS.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ROXSTART AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF ROXSTART HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL ROXSTART'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO ROXSTART IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Any cause of action or claim you may have arising out of or relating to these Terms must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
11. Indemnification
You agree to indemnify, defend, and hold harmless RoxStart and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) Your Content.
12. Term and Termination
12.1 Term
These Terms remain in effect for as long as you have an account with us or use our Services.
12.2 Termination by You
You may terminate your account at any time by canceling your subscription and deleting your account through your account settings.
12.3 Termination by RoxStart
We may suspend or terminate your access to the Services at any time, with or without cause, with reasonable notice. We may terminate immediately and without notice if we determine that you have violated these Terms, engaged in fraudulent activity, or pose a risk to the security or integrity of the Services.
12.4 Effect of Termination
Upon termination, your right to access and use the Services will immediately cease. You may export your data from the Services before termination. After termination, we will retain and delete your data in accordance with our Privacy Policy.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Georgia, without regard to its conflict of law principles.
Any dispute arising out of or in connection with these Terms or your use of the Services shall first be subject to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, it shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Atlanta, Georgia. The decision of the arbitrator shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm. You agree to resolve disputes with RoxStart on an individual basis and not as part of a class action or collective proceeding.
14. General Provisions
14.1 Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the agreement between you and RoxStart with respect to the Services and supersede all prior agreements and understandings.
14.2 Amendments
We may modify these Terms at any time. We will provide at least 30 days advance notice of material changes via email or a prominent notice on our website. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.
14.3 Waiver
Our failure to enforce any provision of these Terms shall not be deemed a waiver of our right to enforce that provision in the future.
14.4 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14.5 Assignment
You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms without restriction.
14.6 Force Majeure
Neither party shall be liable for any failure or delay in performance due to causes beyond their reasonable control, including acts of God, natural disasters, pandemics, government actions, or failures of third-party services.
15. Contact Us
If you have any questions about these Terms, please contact us at: RoxStart AI Logistics, Inc. Email: [email protected] Website: roxstart.com All other feedback, comments, requests for technical support and communications relating to the Website and the Services should be directed to: [email protected]